Terms and conditions of use

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Tursachan Trading, the owner and operator of this Website.

Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Tursachan Trading and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Tursachan Trading and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

All Content included on the Website, unless uploaded by Users, is the property of Tursachan Trading, our affiliates or other relevant third parties.

Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users.

By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting any licence or right to use any trademark, logo or service mark without the owner’s prior written permission.

You may, for your own personal, non-commercial use only:

retrieve, display and view the Content on a device

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Tursachan Trading.

Prohibited use

You may not use the Website:

in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law or regulation;
making, transmitting or storing electronic copies of Content protected by copyright without permission.

Registration

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering.

We may suspend or cancel your registration with immediate effect if you breach these terms and conditions.

You may cancel your registration at any time by informing us in writing. If you do so, you must immediately stop using the Website. Cancellation does not affect statutory rights.

Password and security

When you register on this Website, you will be asked to create a password, which you must keep confidential.

If we believe there has been misuse of the Website or a security breach, we may require you to change your password or suspend your account.

Links to other websites

This Website may contain links to other sites not under the control of Tursachan Trading.

We accept no responsibility for the content of such websites and disclaim liability for any loss or damage arising from their use.

The inclusion of a link does not imply endorsement.

Privacy policy and cookies policy

Use of the Website is governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by reference.

You can view these at https://calanais.org/privacy-policy and https://calanais.org/cookies-policy.

Availability of the website and disclaimers

The Website and any services provided are offered “as is” and “as available”. We give no warranties of accuracy, compatibility or fitness for purpose.

We do not guarantee the Website will be secure or free from errors, viruses or malware.

We accept no liability for any disruption or non-availability of the Website.

We reserve the right to alter, suspend or discontinue any part of the Website at any time.

Limitation of liability

Nothing in these terms limits or excludes liability for death or personal injury, fraud or fraudulent misrepresentation.

We are not liable for losses arising from events beyond our reasonable control.

loss of profits, income, revenue or anticipated savings;
loss or corruption of data, databases or software;
any indirect or consequential loss or damage.

General

You may not transfer your rights under these terms. We may transfer ours where your rights are not affected.

These terms may be varied from time to time. Revised terms apply from publication.

These terms, together with the Privacy Policy and Cookies Policy, constitute the entire agreement between the parties.

The Contract (Third Party Rights) (Scotland) Act 2017 does not apply.

If any provision is held invalid or unenforceable, the remaining provisions remain in force.

This Agreement is governed by the law of Scotland and subject to the exclusive jurisdiction of the Scottish courts.

Tursachan Trading details

Tursachan Trading of Calanais Visitor Centre, Calanais, Isle of Lewis, HS2 9DY operates the Website https://calanais.org/.

VAT number: 663727610

Email: hello@calanais.org

Trade policy

Item	Details
Entry and booking
Availability	Trade group bookings are now being taken for Summer and Autumn 2026.
Pricing	Admission is £12.50 + VAT per adult (£15.00 incl VAT), £8.33 + VAT for children aged 16 and under (£10 incl VAT), and under 5’s are free of charge. Group sizes of minimum 12 and maximum 60 persons.
Included	1 x tour guide and 1 x coach driver (must be booked). Parking for one coach for 1 hour (must be booked).
Trade portal	Prebooking is essential via the online trade portal. Bookings cannot be made in person or via email or telephone. Trade customers must have an account to book with us. Please complete the trade registration form if you do not have an active trade account: Welcome! We look forward to working with you – Fill out form. Bookings must be made no later than 48 hours in advance of your visit.
Coach parking	Coach parking must be booked with your group admission at time of booking.
Group size	Minimum 12 persons and maximum 60 persons.
Payment
Invoicing	All charges will be invoiced post departure to the address provided on the account.
Payment terms	Invoice balances are due within 30 days of the visit date.
Non-payment	We reserve the right to cancel future bookings for operators who fail to pay promptly.
Amendments and cancellations
Date & time amendments	Date and time amendments can be made via the online trade portal up until 48 hours before the visit.
Visitor number amendments	Visitor number changes must be emailed to trade@calanais.org no later than 48 hours before arrival time. Increases are subject to availability. After this time, groups arriving with fewer people than booked will be charged for all pre-ordered tickets. Bookings arriving with more people than booked cannot be guaranteed entry due to restricted site capacity.
Cancellations	Can be made via the online trade portal up until 48 hours before the visit. After this time, all pre-booked tickets will be charged.
Unforeseen circumstances	Occasionally UnT may cancel bookings due to unforeseen circumstances. In this event operators will be informed as soon as possible and will not be charged.

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